When a popular activity is offered and spots fill up fast, some organizations activate a wait list in case new spots open. You can add your name to the wait list and get notified if a spot becomes available, and use the wish list to keep track of any new upcoming activities.
Where is the wait list?
When searching for an activity in the store, if it has no open spots, the wait list button appears on the subcategory page under Session or in the drop-in calendar.
How do I sign up to a wait list?
Depending on what the organization offers, you can sign up to the wait list for the full session or for a specific class.
For example, you want to sign up for a single class. In this case, click the “Wait list” option in the drop-in calendar. You will see a list of all your account members.
If you see “Ineligible” next to the person’s name, the reason is given below. If necessary, you can make corrections or add missing information in your personal account under the Members tab.
Once you select the person to add to the wait list and confirm a contact email address and phone number, click “Add to wait list”:
A confirmation email is sent and can be viewed in your personal account, under the Communication tab:
How will I be notified if a spot becomes available?
If a spot opens, an automatic email is sent to notify you. Depending on the organization, the open spot might be reserved for you for a short period of time, or it may be on a first come, first served basis.
If an open spot is reserved for you for a short period of time, the date and time is confirmed in the email sent:
If the organization offers spots on a first come, first served basis, the email looks like this:
In both cases, the “Register now” button is available to start the registration process directly from the email.
What if I no longer want the spot?
If you have received a notification offering you a spot and no longer want to register in the activity, you can choose to be removed from the wait list:
If you have not yet received any notifications, contact the organization directly, and they can remove you from the wait list.
What do I do if I missed the deadline to register?
If you missed the deadline to register, contact the organization directly to confirm if they can complete the registration for you.
*Last updated in June 2024