Some organizations require you to check in at the entrance when you arrive. There is a front desk check in completed by a staff member, or self check in at a kiosk. If this is the case, the front desk staff member may check you in, or you may need to do a self-check in at a kiosk.
What does the Kiosk look like?
The kiosk is usually a touch screen device (like a tablet) on a stand with a scanner. On the main screen, you have the date and time, a help button, and an invitation to scan your pass using your mobile device through the Amilia app, or with a physical membership card.
How do I check in myself or with my family?
Each account member has their own unique Amilia ID code in the Amilia app.
Whether you are scanning in by yourself or with your account members, each person will need to scan their pass one at a time.
How do I check in for one or more activities?
When you check in to an activity, scan your membership ID at the kiosk to see the option(s) on the screen.
Once you’ve been checked in, you may tap the ‘Done’ button. If you are registered for more than one event that day, or if you wish to register to a drop-in activity (if available), then tap ‘Register for more activities’ to return to the initial screen for more options. You will see that you are successfully checked in, along with an option to check in for additional activities:
You will be taken back to the initial screen where you can select any additional activities:
How do I check in with an individual or family membership?
Checking in with either an individual or a family membership looks similar when you scan your pass. If both membership types are active in your account, you can choose both. When you select the family membership, you will see that you are checked in with this option:
The same rule applies when you choose an individual membership:
What does it look like checking in with a multipass?
When you check in with an individual multipass, you will see the number of passes available and what is left after you check in:
With a family membership, you have the option to select all account members who are checking in at the same time:
How do I check out?
The check out is completed by a staff member at the front desk. They will confirm your departure from the facility and any child pickup.
*Last updated in July 2024
You may also be interested in: