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Choose your Organization's Payment Options
Choose your Organization's Payment Options

Define your taxes, fees and which payment methods are accepted in your store.

Samantha Postlethwaite avatar
Written by Samantha Postlethwaite
Updated over a week ago

In the Accounting and finance>Payments subtab, you can set up:


1. Payments

Checkmark the payment method(s) that are accepted in your SmartRec store. This is important to do before you configure which payment method(s) can be used to pay for individual activities, memberships, class packs, merch items or fundraisers (if you don't configure a payment type for each kind of item, clients will be able to checkout without paying online).

💵 Online payments (merchant account required)

  • Credit Cards: Click this option to accept payments from all major credit cards (e.g.,Visa, Mastercard, Discover, American Express*, prepaid* and debit cards.

    • In the US, Amex is accepted by default on all new merchant accounts opened as of Jan 2021. If you opened a merchant account prior to Jan 2021 and would like to start accepting Amex, please contact us at support@amilia.com.

    • In Canada, Amex is accepted by default when you open a new merchant account as of July 2023. If you opened a merchant account prior to this date and would like to start accepting Amex, please contact us at support@amilia.com.

    • To accept Visa Debit and/or Visa prepaid payments, contact us at support@amilia.com.

    • Mastercard Debit is accepted by default when a credit card merchant account is opened in the US. However, Mastercard Debit cards issued in Canada require an additional validation order. Contact us at support@amilia.com for more info.

  • eChecks: By clicking this option your organization accepts payments using a client's banking information (i.e. online checks).

💵 Offline payments (no merchant account required) 

  • Check, Cash, etc.: Offline payments allow your client to pass through checkout without paying online.  They will have to pay you on the premises. 


2. Sales Tax

Your sales taxes apply to items in your store. If you modify these settings in the future, you must manually modify the tax settings of all existing items. Only items that are created moving forward will automatically assume the characteristics of your modified settings.

  • Click Modify to customize which item types will receive the sales tax. 

  • 'Applied after previous' is a tax setting available in Quebec.  If enabled, the QST tax is only calculated after the GST has been added to the price of an item (as opposed to the QST and GST being calculated separately on the price of an item).
    Ex: $10.00 x 0.05 = $0.50 (GST)
          $10.50 x 0.095 = $1.05 (QST)
          Total bill: $11.55

    However, this tax practice hasn't been in effect since 2013. Before enabling this setting, speak with your accountant to see what best suits your business.


3. Service Fees and One-Time Fees 

A service fee can be charged each time a client registers online or simply once (one-time fees are charged to existing clients on their next purchase). This fee appears as a separate item on the invoice. Regular service fees can be customized whereas one-time fees are limited to a lump sum.


4. Client Balances

By applying a check mark to this box, clients can pay their outstanding balance via their personal account. Otherwise, clients may only pay at checkout or by contacting your organization to pay over the phone or at the front desk.  

  • Choose whether clients must pay their full balance or if they may choose the payment amount. You can also define a minimum payment amount required.

  • If a client has a subscription and there is a credit available in their account, you can automatically use their credit when processing the monthly subscription payment.  

  • Select which methods of payment are accepted when clients pay their balance from their personal account. 

  • To make it easier to collect payments from your clients, we’ve included a ‘Make payment’ button that appears on the document when you email an invoice, and a clickable link in the .pdf attachment that’s sent when you email an account statement via the Operations menu. When a client opens the invoice email, they may click on the ‘Make payment’ button to make the payment. If they open the email with the account statement and then open the .pdf, they may click on the link to complete the payment.

👉 Please note the “Make Payment” button is only available for invoices and account statements generated on and after September 1, 2022.

*Last updated in November 2022

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