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How to Pay Your Balance and Access Your Purchase History
How to Pay Your Balance and Access Your Purchase History

View all your purchase history and billing information in the Purchases and Billing tabs and pay a balance owing.

Katrina avatar
Written by Katrina
Updated over a week ago

Keeping track of previous purchases can be done directly in your personal account. You can review all previous purchases, payments and receipts, as well as download any needed information.

In this article, you will learn how to:

1. Check Your Purchase History at an Organization

In the Purchases tab:

  • Choose the Organization using the drop-down list to view your existing purchase(s) with them.

  • Scroll down to view purchases (activities, memberships, subscriptions, Multipasses, merchandise, etc) for each account member.

  • View the invoice linked to the purchase by clicking on the Invoice number. This redirects you to the Billing subtab where the invoice details are displayed.

2. View your Billing Information (Receipts and Payments)

In the Billing tab:

  • Use the drop menu to choose the Organization and view your past transaction(s) with them, such as invoices, payments, credits and refunds for all your account members.

  • Click 'View' to see details on a specific transaction.

  • Click on 'Account history' to download an excel report of your transactions within the given time frame.

3. How to Pay a Balance in your Personal Account

Log into your Amilia personal account:

  • Click the Billing tab.

  • Choose the organization from the drop-down menu.

  • Click the 'Make payment' button. You must have a balance owing.

👉 The 'Make payment ' button is available if the organization allows clients to pay their balance online. If no button is showing, please contact them directly.

An organization decides whether you can make a partial payment or if the balance must be paid in full. If the outstanding invoice(s) auto-selects and you can't edit the amount, you must pay the full balance. If you don't wish to pay the full amount, contact the organization for other arrangements.

You may receive an invoice or account statement with the total owed. This includes a "Make payment" button that, after you sign into your personal account, brings you directly to the "Make payment" window in the Billing section.

If partial payments are allowed, select the outstanding invoice(s) and write the amount you wish to pay. A minimum amount may be required.

  • An organization may not allow certain payment types. If you don't see the payment type you prefer, contact the organization for other arrangements.

  • If you saved your credit card(s) and/or banking information in your Wallet, they will be available to use if the payment type is permitted. You can use a different card or bank account if you prefer.

  • Click Make payment once all the information is entered.

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