The Rentals module has been renamed to Contracts.

The Contracts feature helps generate new revenue and maximize profits by renting unused space in your facilities. A rental contract lets you send reservation details to clients so they approve the contract or discuss changes that need to be made. Once the contract is approved, an invoice is automatically created in the client's account.

  • Create customizable rental contracts;

  • Manually reserve rental periods in your Facilities calendar.

  • Link price schedules and adjust pricing based on the time of day, week and/or year.

  • Create and add extras to your rental contracts (ex: equipment, catering, etc.);

  • Email your contracts to clients; and

  • Automatically invoice your customers.

Do you prefer renting facility without creating a contract? Click here to learn how to book a facility with (or without) an invoice.

Getting Started

  • Ensure facilities and their schedules are created in the Facilities module.

  • Assign facilities to your activities for accurate availability.

How it Works

1. Create your Price Schedule(s)

2. Create your Template(s)

3. Create your Extras

4. Create a Contract

- Assign the contract

- Reserve the facility

- What if there are conflicts?

- Add extras and custom fees

5. Send the Contract to the Client for Approval

6. Modify or Cancel a Contract

1. Create your Price Schedule(s)

A price schedule is a set of price periods that you link to rental contracts and/or facility reservations with an invoice. You may charge for reserving your facility by the hour, by day or a flat fee.

A price period lets you customize the price per hour (or flat fee) of a reservation based on the date range(s) you specify. Create price periods according to supply and demand or other criteria of your choice.

  • Ex: I've created a price schedule for my Recreation Room. It is charged by the hour. I create price periods to specify the amount that is charged during set periods.

Create your price schedules in the Facilities>Price Schedules subtab.

2. Create your Template(s)

Contracts are generated using a contract template. SmartRec's generic template can be modified to suit your organization.

In the Contracts>Templates subtab:

  • Download the sample template.

  • Your logo and contact information are automatically integrated into the template.

  • You may add your Legal Terms on page 3 of the template.

  • Name and save your template to your computer.

  • Choose a file to upload your saved template and choose the language.

  • Save.

⚙️ Advanced Customization (Optional)

You can change where information is displayed on your contract template by adding placeholders and tags in Word:

  • Download the sample template.

  • Click File>Options>Customize Ribbon and then checkmark Developer.

  • Press Ok. A new Developer table is available in the upper toolbar.

  • Click on Design Mode to view tags next to the placeholders.

  • Write your text, highlight it and then click on Rich Text (Aa) in the toolbar.

  • Highlight your text again, click on Properties and ensure your tag matches the permitted control tags (listed below).

3. Create your Extras

An Extra is an item or service that you can add to your rental contract(s) and is intended for those who offer additional services or materials when renting out a facility (ex: equipment, staff, catering, cleaning, etc.). It's a great opportunity to increase sales!

In the Contracts>Extras subtab:

  • Select +New Extra.

  • Name your extra item and assign a Price, Ledger Code and the Taxes.

  • Save.

  • Extras can be edited or archived. Create as many as needed!

  • Extras can only be included in contract rentals.

  • Editing won't affect extras in existing contracts (approved or unapproved).

4. Create a Contract

Once your facilities (including their availability), your prices schedule(s), your extras and your contract template(s) are ready, you can rent out your facility using a contract.

There are 3 steps to creating an official contract:

a) Assign the contract to your client;

b) Reserve the facility for the contract; and

c) Add extras and custom fees to the contract.

Assign the Contract

In the Contracts subtab:

  • Click +New Contract.

  • Current State: From the moment you build your contract to the moment it is approved, the state will change from Draft to Pending approval to Approved.

  • The Contract number is automatically generated. It can be modified.

  • Name your contract for easy identification.

  • Select your template.

  • Select the client to whom the contract is designated. If they don't have an account, you'll be able to +Add new client.

  • Save. 

  • You'll notice the Facilities, Extras, Custom Fees and Notes section appear, as well as the Control Panel where you'll manage the state of the contract.

👉 You may edit a contract up until the point when it's approved by your client.

Reserve the Facility 

Remember, you must set up your facilities in order to create a rental contract.

In the contract:

  • Click +Book a Facility and then select an existing facility.

  • The facility's schedule will appear underneath.

  • Click +New booking; or

  • Peruse the calendar for the desired date and time and click and drag your mouse where you want to book.

A New Reservation window opens containing several tabs:

  • Scroll back up and click <-Return to contract to go back to the contract configuration window. Your facility and the calculated price will be displayed in the Facilities table.

  • If needed, you can manually edit the price of your reservation by clicking on the price box (except when a contract is approved).

What if there are Conflicts?

Admins can reserve a facility regardless of conflicts. However, if you want to make changes to existing activities or reservations so that no conflict(s) occur, remember:

  • If an activity is causing the conflict, you can edit the conflicting activity occurrence. Click here to learn more.

  • If another contract reservation is causing the conflict, find the facility and the reservation in the Facilities>Calendar subtab. You can edit a facility occurrence if need be. You can also select the contract in the Rentals>Contracts subtab and Remove the facility reservation. Create a new one for that contract. You can't edit a contract that is approved.

  • If it's simply a regular facility reservation (with or without an invoice) that is causing the conflict, edit the reservation and its occurrences by clicking on it in the Facilities>Calendar subtab.

Add Extras and Custom Fees

If Extras have been created, you can add them to your contract(s). In the contract:

  • +Add an extra by clicking the button and selecting the item.

  • You can edit the Quantity and Price by clicking inside the box. This only affects the extra within the contract.

  • You can add and remove extras up until the contract has been approved.

Custom fees (invoice items) are created in the Discounts and fees>Custom items subtab.

  • Select an existing custom fee from the drop-down. Click here for more information on creating custom invoice items. Add as many as you like!

  • Determine the price and tax rules by clicking in the box. Edits can be made until the contract is approved.

Feel free to add Notes which are visible on the official contract. If you'd like to add private notes (not visible to the client), you may do so in Admin notes.

Now your contract is ready to send for your client's approval!

5. Send the Contract for Approval

Before a contract can be invoiced, it must be approved by the client. You can set the contract's approval status in the Control Panel.

In the Contracts subtab, click on your contract:

  • By default, a contract's current state is set to Draft.

  • Click the box 'Change to Pending approval'.

  • This changes the state to Pending approval.

  • Download the contract (to print) or email it to the client.

  • View the Log of actions taken within the contract.

  • When the client gives permission, click the box Change to Approved. Note you will be unable to approve a contract unless there's a facility and template assigned to the contract.

  • Select Approve & Invoice.

  • An invoice is created. Click the invoice number to view it in the client's account.

  • The invoice is emailed to the client and can be accessed from their personal account.

  • Amilia revenue fees will not exceed 10$ per rental contract.

6. Modify or Cancel a Contract

A contract can be modified while it's in Draft. If the state is Pending approval then simply revert it back to Draft to make your changes.

In Draft you can modify:

  • The contract number, its name, the template and the designated client; and

  • Assigned Facilities, Extras, Custom Fees and Notes.

At any time (including when a contract is approved) you can modify a facility's individual occurrences. (Ex: If a facility is reserved on Monday for the next 3 weeks, you can change the schedule on a specific Monday occurrence without affecting the other 2 occurrences).

In the Facilities>Calendar subtab:

  • Select the facility and click the applicable occurrence for your rental contract.

  • In this example, we want to modify this occurrence on March 28th at 2pm.

  • Edit this event to change the schedule for the occurrence. If any other occurrence exists for the reservation, you must repeat the process for each one you want to edit.

  • Configure the new date and/or time.

  • Save. Changes will be emailed to the client.

❌ Canceling a Contract

Since a rental contract creates an invoice, approved contracts must be canceled via the client's account.

To find the specific contract invoice you can:

  • In the Contracts subtab, click on the Invoice # within the contract; or

  • In the Facilities>Calendar subtab, click on the contract reservation and select 'Cancel the invoice to delete this event'.

  • Proceed with canceling the invoice (as usual) in the client's billing account. This terminates the facility reservation and sends a confirmation email to the client.

  • Archive the approved contract in the Contracts subtab.

Contracts that are approved or pending approval must be archived if they're no longer needed. A contract in draft can be deleted.

You might also be interested in:

Facilities Management

How to Create Price Schedules

How to Book a Client Reservation for a Facility

Scheduling Activities and Managing Conflicts

Canceling a Purchase and Issuing a Refund

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