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Post-webinar roundup: Support Spotlight on Merchandise & Fundraisers (12.02.2021)
Post-webinar roundup: Support Spotlight on Merchandise & Fundraisers (12.02.2021)

This recording is now available along with answers to your most frequently asked questions.

Samantha Postlethwaite avatar
Written by Samantha Postlethwaite
Updated over 5 months ago

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Did you miss the webinar or want to revisit what we talked about? Look no further! Scroll down to view the recording and answers to your questions. We've included video timestamps to help you find the topic you're looking for to help shed light on some of your questions.

  • Agenda (0:58)

  • The many ways to use your merchandise (1:37)

  • How merchandise looks in the store (2:06)

  • How to configure merchandise (4:20)

  • Configuring tags (11:27)

  • Track Inventory (14:13)

  • Configure and manage shipping options (16:27)

  • Related and mandatory items linked to activities (19:13)

  • Modify, archive and duplicate merchandise (21:19)

  • Why can't I choose my own tag colors? (23:28)

  • How do I configure variants if I offer t-shirts in multiple colors and sizes? (23:57)

  • Can I use the regular discounts on merchandise? (25:01)

  • Is it possible to have more than one image per merchandise item? (25:18)

  • Fundraising (25:58)

  • How to configure a fundraiser (27:11)

  • Promoting a fundraiser (28:40)

  • How to keep track of your campaign (30:26)

  • How do I manage donation receipts? Are there any associated fees? (31:18)

  • Do raised funds show up in the regular financial reports? (32:17)

  • Do campaigns need an expiration date? (32:33)

  • My fundraiser has a start and end date. Can I extend it? (34:33)

  • Can I cancel a donation after it's been made? (35:00)

  • Tips & Tricks (35:29)

* Last updated in May 2024

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