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Agenda (0:47)
Why you should download the Drop-ins and Multipasses app (1:38)
What is a drop-in? (4:00)
Session-based activities vs drop-ins (4:35)
How to configure drop-ins (6:15)
Drop-in characteristics (8:15)
Can we use a subscription with drop-ins? (10:43)
Can I see how many people are registered to a drop-in activity? (11:11)
What is a Multipass? (12:17)
An individual Multipass vs a family Multipass (12:39)
How to configure a Multipass (13:07)
Registering with a Multipass (14:03)
How clients cancel drop-in registrations made with a Multipass (15:26)
Do the activities registered for with a Multipass have to be in the same program and have the same cost? (17:34)
If a client misses their drop-in, can a pass be returned to their Multipass? (18:31)
How can we tell which account member used a family Multipass? (19:39)
Can we define what consists as a family for the family Multipass (i.e., 2 adults, 3 children)? (20:04)
Can you replace a drop-in activity that was purchased with a Multipass? (20:35)
Can I remove a pass off a client's Multipass? (21:13)
Tips & Tricks (21:46)
How to find articles in the Knowledge Base or send us a message (23:48)
*Last updated in May 2024
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