#

Step

Owner

1

Confirm your organization has purchased the Avigilon Alta Premium package. Required for the webhook and check-in overview.

Your administrator

2

Confirm Prologik has installed the hardware (readers, turnstiles, doors) on-site. Software setup cannot begin until hardware is live.

Prologik

3

Choose a dedicated generic email for the Avigilon Alta admin account (e.g., access@myorg.com). This email must not be tied to any SmartRec client, participant, or employee account.

Your administrator

#

Step

Owner

4

Create the Avigilon Alta account using the dedicated generic email from Step 3. Log in to the Avigilon Alta Controller to confirm access. This admin must have portal access and be assigned the Super Admin role. How to create a user in Avigilon Alta Access

Your administrator

5

Note the Organization ID from the Controller URL bar (e.g., 10277). You will need this in Step 11.

Your administrator

6

Decide whether you will allow remote unlock for your users. Remote unlock is enabled by default for all new users in Avigilon Alta and must be configured before the integration goes live. See Additional settings in Avigilon Alta in the help center article for instructions.

Your administrator

7

Create your site in the Avigilon Alta Controller. A site is a physical location with a real postal address. You need at least one site before you can add entries. Typically one site per building. The postal address enables geolocation in the Avigilon Alta app.

Your administrator / Prologik

8

Create your entries (doors, turnstiles, gates) within your site. Name them clearly. Participants see these names in the Avigilon Alta app.

Your administrator / Prologik

9

Create your schedules. A schedule defines the time window during which a group can unlock an entry. Do this before creating groups. Having the schedule ready means each group is fully configured in one step. Example: Monday to Saturday, 7:00 AM to 9:00 PM for swim class participants. How to create user/access group schedules

Your administrator / Prologik

10

Create one access group per distinct access rule. Assign the schedule and link the group to the relevant entry at this step. Example: create a group "Swim class participants," assign the 7:00 AM to 9:00 PM schedule, and link it to "Aquatic centre door." Each group will be linked to one SmartRec access point in Phase 4.
​ How to set up Access Groups | How to assign schedules to users/access groups

Your administrator / Prologik

#

Step

Owner

11

Activate the Avigilon Alta app in SmartRec: Apps tab > search Avigilon Alta > Configure > enter the Org ID from Step 5 and Controller credentials.

Your administrator

12

Make the email field mandatory on all registration forms for eligible access items (activities and memberships). Every participant needs a unique email to have a user record created in Avigilon Alta.

Your administrator

#

Step

Owner

13

In the Avigilon Alta Controller, go to Configuration > Rules and create a new rule with Trigger: Entry Unlocked and Action: Webhook POST to the Amilia URL.

Your administrator

14

Enable "Use JSON editor" in the Trigger section, paste the JSON configuration from the Amilia Help Center article, and save. The full JSON is in Step 3 of the How to activate Avigilon Alta section. Amilia Help Center: webhook setup

Your administrator

15

Verify the webhook rule appears in the Actions column of the rules list. If not visible, repeat Steps 13 and 14 or contact Amilia support.

Your administrator

#

Step

Owner

16

In SmartRec, go to Access Management and create one Avigilon Alta access point per group: select eligible activities and/or memberships, link the matching Avigilon Alta group, and add the physical entry point(s).

Your administrator

17

Confirm the group mapping: each SmartRec access point maps to exactly one Avigilon Alta group, matching the door mapping completed during scoping.

Your administrator

#

Step

Owner

18

Confirm the Avigilon Alta admin account email does not appear anywhere in SmartRec as a participant, or employee.

Your administrator

19

Confirm that a participant who registered for an eligible activity or membership has received the Avigilon Alta app download email. Same-day registrations trigger the email immediately. Future registrations send it the night before. If no participant has registered yet, this step can be verified on day one.

Your administrator

20

Check the Avigilon Alta Controller to confirm the participant's user record exists and is assigned to the correct group.

Your administrator

21

Confirm the participant's group schedule matches the expected access window. If the schedule is wrong, correct it in the Avigilon Alta Controller before participants arrive.

Your administrator / Prologik

22

Confirm the entry point(s) are online and responding in the Avigilon Alta Controller Device Dashboard.

Your administrator / Prologik

#

Step

Owner

23

Brief your staff: explain how Avigilon Alta entries appear in the check-in overview, and how to manually check in participants who do not have a credential using Visitor Check-in in Access Management.

Your administrator

24

Confirm employee access is configured and decide how you will remove access when needed. Option A: cancel the SmartRec membership. Option B: deactivate the user in the Avigilon Alta Controller.

Your administrator

25

Confirm escalation contacts are documented and shared with the team. See the Who to contact for what table in the help center article.

Your administrator

26

All phases complete, user records confirmed, employees briefed. Ready for go-live.

Your administrator