You may configure drop-in activities to allow participants to choose specific days. Session based activities may also be available to drop-in to offer more possibilities to your clients.


How it Works

1. Configure a Drop-in

2. Register to a Drop-In

3. Cancel a Drop-in 


Configure a Drop-in

If you want to offer drop-in classes to your clients, make sure you have enabled the drop-in purchase in the activity's options.

Via the Activities>Edit subtab:

  • Create an activity as usual.

  • Under the Schedule & Resources section, add your schedule and Save.

  • Click on Drop-ins and enable purchasing the activity as a drop-in.

  • Price: Specify the cost of registering to a single class. A MultiPass can also be used to enroll. NOTE: Restricting enrollment to MultiPass Only means only clients using an eligible MultiPass can reserve a drop-in spot.

  • Spots available: How many people can register to the drop-in? NOTE: that you cannot have a Wait List for drop-in activities.

  • Registration start/end: How soon or how late can a client register to a class before it takes place?

  • Unregistration end: You can allow clients that used a MultiPass to cancel a drop-in activity. If so, choose how late can they cancel a class before it takes place.

  • When you are finished configuring your activity, click Save.

NOTE: If you are using drop-ins to manually schedule your private lessons, why not automate the process with our Private Lessons feature?


Register to a Drop-in

Here's what your clients can expect when registering to a drop-in:

  • In the Amilia store choose the program and the activity you want to register.

  • Select the Drop-in button to register for specific classes taking place within the activity's schedule.

  • A calendar view of the drop-in classes appears. Available classes are in blue.

  • Click on the date you want and choose participant(s) to register by clicking on the + next to their name.

  • Continue shopping to select additional dates or proceed to checkout.

  • NOTE: If a drop-in is purchased with a MultiPass, it deducts one use from the pass.


Cancel a Drop-in

Only administrators can cancel a drop-in registration, with the exception of a drop-in that allows clients with a MultiPass to cancel. Canceling a drop-in is similar to canceling any purchase via the Client Billing subtab in the client's account.

Click here to learn more about canceling a client's purchase.

Click here to learn more about canceling a purchase made with a MultiPass.


How clients cancel a drop-in reserved with a MultiPass

If the client registered to a drop-in using a MultiPass and the drop-in is configured to allow clients with a MultiPass to cancel, participants may cancel the class by returning to the Amilia store.

Via their user account:

  • Click on the Purchases tab and select the applicable organization.

  • Under the participant's name, scroll to the Drop-ins section and click on the name of the drop-in class to cancel.

  • This redirects to the activity's drop-in page in the store.

  • Select the activity you want to cancel and click Unregister.


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